Reservations And Cancellations ...

Reservations

A 50% per person deposit (by credit card or bank transfer) reserves a place for you on your South Pacific Windrider Expedition. Final payment is due by the day of departure. Payment can be made by cash, with a credit card, or as a direct bank transfer into our account. Contact us for a personalised email containing bank and reference information.

Upon receiving your deposit, we will send you a confirmation e-mail. 

Trip Member Responsibility

As a trip member, you have certain responsibilities to our guide and other trip members. South Pacific Windrider Expeditions is committed to preparing you thoroughly for a safe and enjoyable trip. However, adventure sailing can be a hazardous activity, and although we will take every endeavour to ensure your safety, you should be aware that you undertake this activity at your own risk. SPWE will not be liable for accident and/or injury caused by any negligent act or omission on our expeditions.

We expect our clients to obey all instructions and safety advice issued by our guides, and to provide monetary compensation for any loss or damage to company property caused directly by their negligence.

It is in your interest to accurately disclose your fitness level. If during the briefing it becomes evident that a client does not have the necessary skills to manage a Windrider, we reserve the right to cancel their trip. In this instance your deposit will not be refunded and your transport back to Havlock will be at your expense. The trip leader reserves the right to ask any trip member to leave the trip if the trip member exhibits behaviour which is either detrimental to the trip or its members.

Cancellations and Refunds

South Pacific Windrider Expeditions understand that travel plans may change due to illness, accident and people simply changing their minds. In turn we ask that our clients understand that we may have had to turn away a number of other bookings for those reserved places. We also may have committed expenses for food, staff, transport and accommodation.
Weather : We will provide a full refund less booking agent fees/commission if we deem the weather to be unsuitable on the day of the trip. If the forecast is for improving weather we will ask clients if they can accept a short delay in starting or reschedule onto another trip. If this is not an acceptable option the clients will be given a refund minus incurred costs.
There is no refund once the trip has started. If during an expedition a client decides to abandon the trip, they must cover the costs of transporting them and their boat back to our base.

Cancellation by Client